Out There Interiors

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delivery info

Below is a table showing what you get with our delivery service. Roll over the coloured icons to read the details.

delivery charge

delivered within 7-10 days stock permitting

booked in via telephone (usually 2 days in advance)

delivered by two strong men

unpacked for you to inspect upon arrival 

 packaging recycled if added at checkout

£29+

         

£19

         

£10

         

 

 

Never help the driver again!

All of our heavy items are delivered by a two man team who unpack the furniture for you, and remove the packaging.

You get the opportunity to check the furniture for damage and even return it to us straight away should it not look as you expected. See our returns information for more details.

What's more, our drivers will give you a call on route to let you know when they expect to arrive.

 

None of this answer your question? Here's some more delivery related questions....

 

How long do I have to wait for delivery?

 

Each product has a coloured traffic light symbol at the top of its page. Here's what it signifies:

If your traffic light is GREEN your item is in stock and ready to go. Average delivery time is 7 working days. (Your delivery will be booked in via telephone).

If your traffic light is AMBER your item is on its way to us. Lead times vary but it's usually between 1-6 weeks. It is always worth back ordering these items as our most popular ranges often sell out before they arrive. For our most up-to-date stock information find out the name of your product, then follow this link.

If your traffic light is RED your item may have been discontinued or have a very long lead time. We don't recommend back-ordering red light items as we can't be specific about delivery dates.

      

What happens if I am not in on the delivery day?

 

Furniture purchases: Our delivery company will call you in advance of the delivery to arrange the day and time, so you don't have to worry about not being in.  If they do not give you enough notice please make this known when they call and they will reschedule for you at no extra cost. (This will usually be the next week unless you are in a remote area).

 

Accessory purchases: If you're buying smaller items with a delivery charge of £9.95, then your delivery will be treated like your usual deliveries from Amazon etc. If you are not in when the courier arrives he/she will leave a card so you can arrange a redelivery, or collect from the local depot.

 

I’m worried about damage in transit

 

Don’t be. Providing you adhere to our policy there is nothing to worry about here. We have been selling mirrored furniture and other fragile items for many years and although damage does occur from time to time we have a clear procedure which works very well. Please click here for our transit damage policy. (This information is also emailed to you after purchase).


 

Will the drivers carry my item(s) up the stairs?

 

Yes! Simply select 'Room of choice' delivery at the checkout and for a small charge our drivers will carry your items to your room of choice.  

Please note, the odd item can't be delivered to the room of choice by our standard delivery team. For particularly large, heavy items we may need to arrange specialist transport for you. If this is the case we will contact you shortly after purchase.

 

Where is my delivery?

 

 If you think your delivery is overdue please contact customer support: support@outthereinteriors.com 

 

Do you deliver internationally?

 

Yes! Please follow this link for International Delivery Information