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By placing an Order on OutThereInteriors.com and entering into a Contract, You are agreeing to the following terms and conditions:
Rejection of orders and withdrawal of products
We reserve the right to withdraw any products from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at Our sole discretion. We will not be liable to You or any third party by reason of Our withdrawing any product from this Website whether or not that product has been sold.
Security of information and payment
Whilst We shall use all reasonable endeavours to keep and maintain Your details secure, save any negligence caused by Us, We shall not be liable for any losses incurred by You should unauthorised third parties access Your details when You place an order or accessing such information on Our Website.
By making an offer to buy a product, You specifically authorise Us to transmit information (including any updated information) or to obtain information about You from third parties from time to time as reasonably required to perform the services under this Contract, including but not limited to, Your debit or credit card number or credit reports, to authenticate Your identity, to validate Your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. By placing an order with Us and entering into a Contract to purchase Goods from Our Website You warrant that You are legally eligible to enter into a Contract and that all information provided by You is true accurate and complete.
You warrant that the credit or debit card that is being used is Yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of Your payment card refuses to or does not, for any reason, authorise payment to Us, We will not be liable for any delay or non-delivery.
Cancelling the Contract
Cooling off period
You have the right to cancel Your Contract from the date You place Your order and up to 8 calendar days after the date You receive the Goods (“Cooling Off Period”). You must confirm to Us in writing if You wish to cancel the Contract by contacting Our customer services department on email@example.com . Please note, the cooling off period does not apply to business customers.
Return costs will apply if the items have been dispatched
If You cancel Your Contract within this Cooling Off Period and the Goods have already been dispatched then You shall be entitled to a full refund including the delivery charges, but you must be aware that should You choose not to return the Goods by Your own means, We have the right to charge You the direct cost of the return. It is therefore advisable that You reject any Goods You dislike at point of delivery, thus incurring the lowest possible return charge.
Please note that You are required to return the Goods in the same condition they were delivered to You. Should You cancel a contract and return Goods which are found to be damaged either by You, or in transport not provided by Us, We may take action against You for breach of Your statutory duty of care.
Collection charges may apply to returns
Because We are confident in the representation of Our products on the Website; save instances where the Goods are not of satisfactory quality or fit for purpose, we reserve the right to charge You the direct cost of collection if You choose to return an item. The lowest charge applies when You refuse an item upon delivery, so unless You have a low cost means of returning the Goods safely, this is the cheapest and most convenient way to return an item.
Disposal of packaging
As part of Our delivery service, You shall have the option for Our delivery drivers to dispose of the packaging for You. Please note that should You instruct the delivery drivers to dispose of the packaging, We may charge You the reasonable costs of re-packaging the Goods should You subsequently decide to return them.
Delivery and Collection Inspections
You must inspect the goods for damage before accepting them
If you have ordered Goods with a delivery charge greater than £10, You are required to carry out a visual inspection of Your item(s) upon delivery, to ensure that the Goods have been delivered undamaged. If upon inspection, you are unhappy with the condition of the Goods for whatever reason you must decline to sign the acknowledgement receipt and ask the driver to return the Goods to us.
The same applies if You arrange to collect the Goods from Our warehouse. You shall be liable for the visual condition of the Goods as soon as You sign to receive them.
Please note, there is NO TIME LIMIT assigned to Your inspection of Goods, and this policy does not affect your statutory rights.
Third party acceptance
You may authorise another person to sign for the Goods upon delivery on Your behalf. However, such authorised person shall be acting as an agent on Your behalf and it shall not affect the validity of the Contract. It is Your responsibility to ensure that such an authorised person is aware of Your obligation to inspect the Goods before signing the acknowledgment receipt.
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