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Contract Terms

By placing an Order on and entering into a Contract, You are agreeing to the following terms and conditions:


“Contract” means the legally binding Contract entered into between You as the customer and Us as the supplier of Goods which shall be effective when We accept Your order and payment for the Goods. “Goods” means any Goods sold and supplied by Us on Our Website. “Our” “Us” “We” means Out There Interiors Limited. “You” “Your” means the customer entering into a Contract with Us. “Website” means


Rejection of orders and withdrawal of products

We reserve the right to withdraw any products from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at Our sole discretion. We will not be liable to You or any third party by reason of Our withdrawing any product from this Website whether or not that product has been sold.

Security of information and payment

Whilst We shall use all reasonable endeavours to keep and maintain Your details secure, save any negligence caused by Us, We shall not be liable for any losses incurred by You should unauthorised third parties access Your details when You place an order or accessing such information on Our Website.

By making an offer to buy a product, You specifically authorise Us to transmit information (including any updated information) or to obtain information about You from third parties from time to time as reasonably required to perform the services under this Contract, including but not limited to, Your debit or credit card number or credit reports, to authenticate Your identity, to validate Your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. By placing an order with Us and entering into a Contract to purchase Goods from Our Website You warrant that You are legally eligible to enter into a Contract and that all information provided by You is true accurate and complete.

You warrant that the credit or debit card that is being used is Yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of Your payment card refuses to or does not, for any reason, authorise payment to Us, We will not be liable for any delay or non-delivery.

Cancelling the Contract

Cooling off period

You have the right to cancel Your Contract from the date You place Your order and up to 8 calendar days after the date You receive the Goods (“Cooling Off Period”). You must confirm to Us in writing if You wish to cancel the Contract by contacting Our customer services department on . Please note, the cooling off period does not apply to business or overseas customers.

Return costs will apply if the items have been dispatched

If You cancel Your Contract within this Cooling Off Period and the Goods have already been dispatched then You shall be entitled to a full refund including the delivery charges, but you must be aware that should You choose not to return the Goods by Your own means, We have the right to charge You the direct cost of the return. It is therefore advisable that You reject any Goods You dislike at point of delivery, thus incurring the lowest possible return charge.

Please note that You are required to return the Goods in the same condition they were delivered to You. Should You cancel a contract and return Goods which are found to be damaged either by You, or in transport not provided by Us, We may take action against You for breach of Your statutory duty of care.

Returns Collection charges may apply to returns

Because We are confident in the representation of Our products on the Website; save instances where the Goods are not of satisfactory quality or fit for purpose, we reserve the right to charge You the direct cost of collection if You choose to return an item. The lowest charge applies when You refuse an item upon delivery, so unless You have a low cost means of returning the Goods safely, this is the cheapest and most convenient way to return an item.

Disposal of packaging

As part of Our delivery service, You shall have the option for Our delivery drivers to dispose of the packaging for You. Please note that should You instruct the delivery drivers to dispose of the packaging your items will be illegible for return (save instances where Goods are deemed to be faulty).

Distressed Items

Some items will be distressed or imperfect and this shall be set out in the items description. If You return an item due to an imperfection that We have advertised We reserve the right to refund You minus Your original delivery charge.

Delivery and Collection Inspections

You must inspect the goods for damage before accepting them

If you have ordered Goods with a delivery charge greater than £10, You are required to carry out a visual inspection of Your item(s) upon delivery, to ensure that the Goods have been delivered undamaged. If upon inspection, you are unhappy with the condition of the Goods for whatever reason you must decline to sign the acknowledgement receipt and ask the driver to return the Goods to us.

IMPORTANT: We will take Your signature on the acknowledgement receipt as confirmation that you are happy with the condition of the Goods, and as such We will not be liable for any impact damage, chips or scratches reported to us after You have confirmed, by way of a signature that the Goods have been delivered in a satisfactory condition. Should you have any concerns regarding this policy you will find helpful information under Essential Information.

The same applies if You arrange to collect the Goods from Our warehouse. You shall be liable for the visual condition of the Goods as soon as You sign to receive them.

Please note, there is NO TIME LIMIT assigned to Your inspection of Goods, and this policy does not affect your statutory rights.

NB: If you have received an accessory or small item which is delivered by an Interlink or other parcel carrier you will not be given the opportunity to check the item on arrival. Any damage or discrepancy must be reported to us via email or telephone within 48 hours.

Third party acceptance

You may authorise another person to sign for the Goods upon delivery on Your behalf. However, such authorised person shall be acting as an agent on Your behalf and it shall not affect the validity of the Contract. It is Your responsibility to ensure that such an authorised person is aware of Your obligation to inspect the Goods before signing the acknowledgment receipt.

Further Terms

Promotional Code Disclaimer

You can use published promotional codes through Our orderline and Website only and not in conjunction with any other offer. You can participate in offers once only. Delivery charges, gift vouchers and sale items are excluded from offers.

Data Protection

We shall use all reasonable care and diligence when handling Your personal data. As part of Our efforts to ensure that You are aware of the latest developments and offers, We may also use this information to advise You of new products, special offers or changes to Our site. If You would rather not receive this information, please send an email to


It is not intended that any term of the Contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it. The formation, existence, construction, performance, validity and all aspects of the Contract shall be governed by English law and any dispute which may arise shall be resolved under the exclusive jurisdiction of the English courts.

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