Your basket 0 item(s) £0.00



General returns information

Our returns process differs dependent upon the size of your item. Click the Large Returns image if you're dealing with a large item such as a chest of drawers, chair or wardrobe. Click the Small Returns image if you're dealing with a small item or home accessory, such as a rug, a vase or a small mirror.  

Can I cancel if I change my mind?

Yes. Unless the item has been customised especially for you. For non-customisation orders it's no problem, but a charge may apply if your item has already been dispatched. (Just give the office a call to check). If you've already received the item and want to return it, click the relevant image above to find out how to return.

Can I change my existing order?

Yes, unless the item is being customised especially for you. Simply call the office to discuss the change of order, we'll happily assist. A Returns or Exchange charge may apply if your item has already been dispatched.

How long will my refund take?

Three to five working days dependent upon your bank. We generally find that they happen within three. 

Sign Up To Our Newsletter

Subscribe to get the latest products, best offers and one-off bargains!

Welcome to the world of OTI

Live chat

Some test is here for chat with us

Call me back

Fill in these three boxes and we'll call you within 48 hours


* Required Fields

Newsletter Popup
Stay on top of all the latest interior trends by signing up for
You’ll get 10% OFF your first order and be the first to hear about all our special offers and promotions.

Offer excludes C&M Range and existing sale items. Not to be used in conjunction with any other offer.